Coverage updateBCBSNM Medicaid transportation through Shuttle Ruidoso ends November 1, 2026. Learn about coverage.

Service areas

Local drivers. Statewide reach.

Our drivers are stationed primarily throughout southern and eastern New Mexico. We provide ambulatory transportation in the communities shown below and can discuss trips across the state based on availability and program rules.

New Mexico map showing driver stationing points in Tucumcari, Clovis, Portales, Roswell, Artesia, Carlsbad, Hobbs, Ruidoso, Mescalero, Capitan, Carrizozo, Alamogordo, Tularosa, Truth or Consequences, and Las Cruces. Clovis is highlighted for limited wheelchair service.
Ambulatory driver locations Clovis wheelchair drivers

Dots mark communities where drivers are stationed, not fixed service boundaries. City positions are approximate. Map outline: U.S. Census Bureau TIGERweb.

Currently stationed

Communities we call home

Eastern plains

Clovis · Portales · Tucumcari

Pecos Valley & southeast

Roswell · Artesia · Carlsbad · Hobbs

Lincoln County

Ruidoso · Mescalero · Capitan · Carrizozo

South-central & southwest

Alamogordo · Tularosa · Truth or Consequences · Las Cruces

Ambulatory rides

Ambulatory drivers are stationed in every community listed above. The pickup, destination, timing, and program determine whether a particular trip can be accepted.

Wheelchair rides

As of September 2026, we have two certified wheelchair drivers based in Clovis. Wheelchair transportation is limited and must be confirmed for each trip. Please call to discuss availability; do not assume a wheelchair vehicle is stationed in the other listed communities.

Ask about your route.

Tell us your pickup location, destination, date, and mobility needs. For a covered medical ride, your health plan or program must confirm eligibility and scheduling requirements.