Coverage updateBCBSNM Medicaid transportation through Shuttle Ruidoso ends November 1, 2026. Learn about coverage.

New Mexico transportation

Transportation that puts people first.

From medical appointments to private trips, our team helps people get where they need to go with kindness, caring, and respect.

Two Shuttle Ruidoso vehicles in New Mexico
Ruidoso roots. New Mexico reach.

Our services

A ride for the moments that matter

We serve communities across New Mexico, with drivers stationed throughout southeastern New Mexico.

01 / HEALTHCARE

Medical rides

Transportation to eligible medical appointments through participating Medicaid, select Medicare, IHS, veterans, workers’ compensation, and other approved programs.

Explore medical rides →
02 / PRIVATE TRIPS

Private transportation

Plan a trip for yourself, a family member, or a group. Tell us where and when you need to travel, and we’ll discuss availability and a quote.

Explore private trips →
03 / JOIN OUR TEAM

Drive with us

Help neighbors reach care and important destinations. Learn about driving opportunities and how to apply.

Explore careers →

Built on care

More than a ride

Our work begins with listening. We know that a dependable trip can make an important day easier for a rider, family member, or care team.

Shuttle Ruidoso is based in Ruidoso and serves riders throughout New Mexico. Our team operates around the clock, weather permitting, except Christmas and Thanksgiving.

Contact our team

Our promise

Kindness.
Caring.
Respect.

These values guide how we serve each person, each trip, every day.

Where we’re based

Southern New Mexico is home.

Drivers are stationed in communities across southern and eastern New Mexico. See the map and city list, along with current ambulatory and wheelchair availability.

Explore service areas
Map of New Mexico marking Shuttle Ruidoso driver locations

Let’s get you moving.

Call our office to discuss a private trip, or check with your health plan about covered medical transportation.